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Find answers to common questions about Rank++, AI Engine Optimization, pricing, features, and more. Can't find what you're looking for? Contact our support team.
Getting Started
What is Rank++?
Rank++ is an AI Engine Optimization (AEO) platform that helps businesses get discovered by AI-powered search engines and assistants like ChatGPT, Claude, and Perplexity. We provide 8 powerful tools to optimize your content, structure your data, and track your AI visibility performance.
What is AI Engine Optimization (AEO)?
AEO (AI Engine Optimization) is the practice of optimizing your website and content to be discovered, understood, and cited by AI-powered search engines and assistants. It's the evolution beyond traditional SEO, focusing on how AI systems like ChatGPT, Claude, and Perplexity find and recommend your content.
How is AEO different from SEO?
While SEO focuses on ranking in traditional search engines like Google, AEO focuses on being cited and recommended by AI tools. AI systems prioritize structured data, entity clarity, trust signals, and comprehensive content over traditional ranking factors. AEO is about getting your content included in AI-generated answers, not just appearing in search results.
Do I need technical knowledge to use Rank++?
No! Rank++ is designed for founders, indie hackers, and solopreneurs. Our tools provide clear, step-by-step guidance and automated solutions. While some features (like adding schema markup) may require basic technical knowledge, our guides and support team can help you through the process.
Is there a free trial?
Absolutely! We offer a 14-day free trial with 25 credits to explore all 8 tools. No credit card required to start. Try all our tools risk-free and see the impact on your AI visibility.
How do I get started?
Getting started is easy! Sign up for a free trial, add your first project (website), and start with a Website Audit to understand your current AI visibility. Then explore our other tools like AI Entity Graph, Schema Builder, and Content Optimizer to improve your rankings.
Pricing & Credits
What happens after the free trial?
After your 14-day free trial ends, you can continue using our free tools (Analytics and Directories) without any subscription. To use the other tools (Website Audit, AI Entity Graph, Schema Builder, Content Optimizer, Prompt Lab, Index Now), you'll need to upgrade to the Monthly plan for $49/month, which includes 200 credits.
How does the credit system work?
Most tools cost 1 credit per use: Website Audit, AI Entity Graph, Schema Builder, Content Optimizer, Prompt Lab, and Index Now submissions. The free trial includes 25 credits for 14 days. Monthly plans include 200 credits that reset each month. Analytics and Directories are completely free and unlimited.
Do credits roll over to the next month?
No, credits don't roll over. Each month, your credit balance resets to 200 credits (for Monthly plan) or 25 credits (for Free Trial). Use them or lose them—this keeps our pricing simple and fair for everyone.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) through our payment provider Polar.sh. No credit card is required for the free trial.
Can I buy additional credits?
Currently, we only offer monthly plans with fixed credit amounts. If you need more credits, contact our support team to discuss custom plans or enterprise solutions.
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time from your billing settings. Your subscription will remain active until the end of your current billing period, and you'll continue to have access to all features until then.
Is there a free plan after the trial?
Yes! After your 14-day trial, you can continue using Analytics (free, unlimited) and Directories (free) without any subscription. These tools don't require credits, so you can use them indefinitely.
Features & Tools
What tools does Rank++ offer?
Rank++ provides 8 powerful AEO tools: Website Audit (analyze your AI visibility), AI Entity Graph (structure your brand data), Schema Builder (create structured data), Content Optimizer (improve your content), Prompt Lab (test AI responses), Index Now (submit URLs for instant indexing), Directories (get listed on authoritative sites), and Analytics (track AI traffic).
How much do each tool cost?
Website Audit, AI Entity Graph, Schema Builder, Content Optimizer, and Prompt Lab each cost 1 credit per use. Index Now costs 1 credit per submission. Analytics and Directories are completely free and unlimited—no credits required.
What is a Website Audit?
Our Website Audit analyzes your site's AI visibility by checking structured data, content quality, entity clarity, backlinks, and more. It provides actionable recommendations to improve your chances of being discovered by AI assistants.
What is an AI Entity Graph?
An AI Entity Graph is a structured representation of your brand, business, or organization that helps AI systems understand who you are, what you do, and why you're authoritative. It's like a digital business card that AI assistants can read and cite.
What is Schema Builder?
Schema Builder helps you create JSON-LD structured data (schema markup) for your website. Structured data helps AI systems understand your content better, leading to more accurate citations and recommendations.
How does Content Optimizer work?
Content Optimizer analyzes your content and provides recommendations to make it more likely to be cited by AI assistants. It suggests improvements to structure, clarity, comprehensiveness, and E-E-A-T signals (Experience, Expertise, Authoritativeness, Trustworthiness).
What is Prompt Lab?
Prompt Lab lets you test how different AI models (ChatGPT, Claude, Perplexity, etc.) respond to prompts about your business. This helps you understand how AI systems see your brand and what information they're likely to cite.
What is Index Now?
Index Now is a protocol that allows you to instantly notify search engines when you publish or update content. Our tool automatically submits 100 URLs from your sitemap daily (rotating through all URLs over time) to multiple search engines for faster indexing, which is crucial for AI visibility. You can also submit specific URLs manually for immediate indexing.
How does Directories work?
Directories helps you get listed on authoritative websites and directories that AI systems trust. Being listed on reputable directories improves your authority signals and increases your chances of being cited by AI assistants.
Is Analytics really free?
Yes! Analytics is completely free and unlimited. You can track AI-powered traffic to your website, see which AI assistants are sending visitors, monitor citations, and measure your ROI—all without using any credits.
Account & Projects
Can I use Rank++ for multiple websites?
Yes! You can add unlimited projects (websites) to your account. Each project is tracked separately, and you can manage all of them from your dashboard. Credits are shared across all your projects.
How do I add a new project?
From your dashboard, click the 'Add Project' button, enter your website URL, and give it a name. Once added, you can start using all our tools for that project immediately.
Can I delete a project?
Yes, you can delete projects from your dashboard settings. Note that deleting a project will remove all associated data, including audit history, entity graphs, and analytics data.
How do I update my account information?
You can update your account information, including name, email, and password, from the Settings page in your dashboard.
What happens if I forget my password?
You can reset your password using the 'Forgot Password' link on the sign-in page. We'll send you an email with instructions to reset your password.
Results & Performance
How quickly will I see results?
Results vary depending on the tool and your implementation. Some tools provide instant results (like audits and analytics), while others (like directory listings, schema markup, and content optimization) may take a few days to weeks to show impact. Our Analytics tool helps you track progress over time.
How does Rank++ improve my AI rankings?
Rank++ analyzes your content structure, metadata, and authority signals to identify optimization opportunities. We provide actionable recommendations on content formatting, schema implementation, entity graphs, and directory listings that AI tools trust. By implementing our suggestions, you improve your chances of being discovered and cited by AI assistants.
How do I track my progress?
Use our free Analytics tool to track AI-powered traffic to your website. You can see which AI assistants are sending visitors, monitor citations, track referral patterns, and measure your ROI over time.
What metrics should I focus on?
Key metrics to track include: AI-powered traffic volume, which AI assistants are citing you (ChatGPT, Claude, Perplexity, etc.), citation frequency, referral quality, and conversion rates from AI traffic. Our Analytics dashboard provides all these insights.
Will Rank++ guarantee I get cited by AI?
While we can't guarantee citations (AI systems make their own decisions), we provide the tools and strategies that significantly improve your chances. Our recommendations are based on best practices and what AI systems prioritize. Many users see improvements within days or weeks of implementation.
Technical & Support
Do I need to install anything?
For most features, no installation is required. However, to use our Analytics tool, you'll need to add a small tracking script to your website. We provide step-by-step instructions, and it only takes a few minutes.
What browsers are supported?
Rank++ works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your browser for the best experience.
Is my data secure?
Yes, we take data security seriously. All data is encrypted in transit and at rest. We follow industry best practices for security and privacy. You can read more in our Privacy Policy.
How do I contact support?
You can contact our support team through the Contact page on our website, or email us directly. We typically respond within 24-48 hours. Premium plan subscribers get priority support.
Do you offer refunds?
We offer refunds on a case-by-case basis. If you're not satisfied with Rank++, please contact our support team within 30 days of your purchase, and we'll work with you to resolve the issue or provide a refund.
Can I export my data?
Yes, you can export your data from the dashboard. This includes audit reports, entity graphs, analytics data, and more. Contact support if you need help with bulk exports.
Do you have an API?
We're working on an API for developers. If you're interested in API access, please contact our support team to be notified when it becomes available.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help.
Ready to Get Started?
Start with a free 14-day trial. Get 25 credits to explore all our tools and see how they can improve your AI visibility.